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FAQs

Returns + Exchanges

For returns and exchanges, please visit our portal.

What if my size/style/color is out of stock?

If we’re planning to restock your size, you should see an option to join the waiting list. Just enter your email address and click Notify Me - we’ll send you an email when the item is back in stock.

If a product is Out of Stock and the Notify Me button doesn’t appear, unfortunately, we do not have plans to restock that item (yet). However, we may receive additional stock due to returned, unworn merchandise - so check back periodically.

How long before my order ships?

Orders are typically processed within 3-5 business days within the US. Shipping times vary based on destination, but we aim to get your order to you within 3-8 business days after it has been processed. If you choose to upgrade to expedited shipping, you can expect your order within 2-3 business days after it has been processed. For more information, please visit our help center for the latest shipping updates.

Quality Guarantee

To learn about our Quality Guarantee eligibility and to submit a claim, please click here.